Parlour Fourteen respects privacy and your rights to control your personal data. Our principle guidelines are simple. We will be clear about the data we collect and why.

We do not and will not sell your data to third parties. 

 

Information you provide to us:

 

We collect information you voluntarily provide to us, such as your name, phone number and email address; for instance, when you want to learn more about a Parlour Fourteen Service or product when you enquire with us through our contact form or social media pages.


We collect:  Your name, email address and phone number.

 

Why: We collect this information for the purpose of providing a good customer service. We will use the information to contact you for booking confirmations, booking reminders and any possible aftercare required by our team members. We may also use your information to provide you with promotional offers solely for use at Parlour Fourteen.

 

Third Party Vendors:

 

Parlour Fourteen uses some third-party vendors to carry out services like website management and hosting, appointment booking software and email/text communications. We only share your personal data as necessary. To complete a transaction, provide a Product or Service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these parties but only for the purpose of performing services on behalf of Parlour Fourteen and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes. For questions about third-party vendors, please send an email to parlourfourteen@gmail.com

 

Security:

 

Parlour Fourteen is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable. 

 

Retention:

 

Parlour Fourteen will retain your personal information for as long as we deem it necessary to enable you to use the website or to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal information we hold about you, please send an email to parlourfourteen@gmail.com

 

No payment information is ever retained.

 

Your Rights:

 

You are in control of how your personal information is used by us. 

 

• you can ask us for a copy of the personal information we hold about you; 

• you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you; 

• in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information.

 

By providing us with your information, you are agreeing for us to retain this information on file for the purposes stated within this policy.

Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. 

We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in your personal information by contacting parlourfourteen@gmail.com. We will respond to your request as soon as possible. 

 

Parlour Fourteen may modify or update this Statement when necessary, to reflect customer feedback and changes in our Products and Services. Please review it regularly. 

If there are changes to the Statement or in how Parlour Fourteen uses your personal data, we will inform you either by posting a notice of such changes, prior to them taking place, or by directly sending you a notification. 

 

 

Cancellation Policy:

 

At Parlour Fourteen, we kindly ask that any cancellations or amendments to appointments are notified to us at least 24hrs in advance.

Late cancellations or 'no shows' cost us time and money, therefore in order to use Parlour Fourteen's Services in the future, you maybe required to pay in full or provide a deposit for your treatment in advance, subject to the discretion of each individual Salon professional.

01438 360292

©2019 BY PARLOUR FOURTEEN LTD. ALL RIGHTS RESERVED.
REGISTERED IN ENGLAND & WALES. COMPANY NO. 10727205.

Parlour Fourteen
14-16 High Street,
Stevenage,

Hertfordshire,

SG1 3EJ